All systems go and you are ready for SBIRT launch!? Awesome!
The final checklist…
Set the launch timeline
This is different (well, a subset) of the overall timeframe and EVERYONE needs to know what it is! Generate excitement and expecation. Let’s get ready to rock and roll! Er, screen and intervene!
Conduct public/staff awareness of effort and expectations
Annouce the effort through all your marketing and social media resources. Put up posters in the clinics. The more people see and hear about it, the more they not only know its coming but are also likely to be ready to live with it, we mean adopt it!
Conduct training and establish channels of communication
Train the staff through face to face and/or web based media. An early awareness session and a followup can be really helpful.
Create pathways for feedback from staff/participants
Provide an easy single point of contact for reporting issues and concerns or for asking questions. Ideally, this should be someone not in the local clinic loop but perceived as an advocate that will hear them!
Are all forms in place? Do a trial run a week before hand. Run a few team members through the process as simulated patients. What issues arise? Where are the opportunities to improve efficiency or the patient experience?
Launch day arrives. Have all hands on deck: make sure your organization experts, including much of your core team, is on hand to help with immediate implementation issues and to answer questions. This will not only help ease the implementation but will help you be aware of things you perfect design plans might not have taken into account.